More than just a framework, ITIL is a worldwide movement that connects passionate professionals shaping the future or service management. Be part of something huge.
Shaping ITIL Together
Collaborative development
With over 30 years of history, ITIL has continuously evolved through contributions from thousands of experts and organizations. The community actively shapes updates and extensions, ensuring ITIL remains the world’s leading service management framework.
Shared knowledge
ITIL professionals worldwide share best practices, innovative solutions and real-world applications, helping others improve their service management capabilities and drive continuous innovation.
Adapting to new trends
Subject matter experts ensure that ITIL evolves with emerging technologies, including cloud services, automation and AI. AI-related content, updates to Practice Guides, and specialized modules have been developed to keep ITIL relevant.
