Looking to get started with ITIL? The ITIL 4 Foundation certification equips you with essential service management knowledge and opens the door to more advanced modules. It’s the first step on your certification path and a prerequisite for most ITIL certifications.
If you hold a hands-on practical IT role, this is for you. Το become an ITIL 4 Practice Manager, you need to take the Create, Deliver and Support module and EITHER any 5 individual practice based certifications OR any one of the pre-bundled practice courses: Monitor, Support and Fulfil, Plan, Implement and Control or Collaborate, Assure and Improve.
Holding or aspiring to a mid or senior-level role in service management? Then, this ITIL designation is ideal for you.
To earn the ITIL 4 Managing Professional title, complete the modules: Create, Deliver and Support, Drive Stakeholder Value, High-Velocity IT, and Direct, Plan and Improve.
As a manager or executive, this designation can help you lead digital transformation effectively, providing you with vital skills and knowledge for successful IT strategy leadership.
The required modules to earn the ITIL 4 Strategic Leader designation are Digital and IT Strategy and Direct, Plan and Improve.
The ITIL 4 Master is the highest level of achievement in ITIL 4. It recognizes the comprehensive expertise you’ve gained throughout your ITIL journey. To receive this honour, you must achieve the Practice Manager, Managing Professional, and Strategic Leader designations.
If you want to build expertise in specialist areas related to service management, these modules are for you.
ITIL 4 Foundation is a prerequisite for all Extension Modules, except Sustainability in Digital and IT, and Acquiring and Managing Cloud Services.
