PeopleCert Plus Membership

Benefit from lifelong learning, career development and a global community of professionals!

PeopleCert Plus supports your career through lifelong learning and continuous professional development. Stay certified, expand your expertise, and keep your skills sharp to stay ahead in service management.
Get the Toolkit You Need to Put ITIL into Practice
Optimize service delivery
Access High Velocity IT, Drive Stakeholder Value, and Create, Deliver, and Support eBooks for expert guidance on improving efficiency, customer experience, and operational success.
Elevate your leadership skills
Advance your career with Digital and IT Strategy and Direct, Plan and Improve eBooks, designed to help you make strategic decisions and lead transformation.
Expand your ITIL expertise
Deepen your knowledge with ITIL 4 Extension Module eBooks, covering Sustainability in Digital and IT, Cloud Services, Business Relationship Management, and IT Asset Management.
Boost your workflow with Practice Guides
Implement best-in-class ITSM strategies with 34 ITIL 4 Practice Guides, covering high-velocity IT, service value streams, and digital transformation.
Elevate your ITSM skills with Masterclasses
Gain 19 hours of expert insights through exclusive Masterclasses and webinars, exploring topics like AI in ITSM and ITIL 4 best practices, delivered by industry leaders.
Leverage ITIL templates and case studies
Use 40+ ready-to-apply ITIL templates and real-world case studies to enhance ITSM, optimize processes, and drive innovation.
Take a Glimpse at ITIL Resources
Glossaries for ITIL definitions
AI in ITSM Masterclass series
ITSM job role profiles
ITIL case studies
KPI balance checklist templates
Practice Manager practice guides
Strategic Leader practice guides
Managing Professional practice guides
Emergency request and disaster recovery templates
Candidate syllabi for exams
Expand Your Expertise with Additional Learning and Tools
PeopleCert Library
Gain access to PeopleCert Library with a total of 150+ ITIL, PRINCE2, DEVOPS INSTITUTE official Books, practice guides, playbooks, and more to support your growth. Save resources to your reading list and study at your own pace with seamless access through our inclusive eBook reader.
AI Unlocked course
Gain exclusive access to ‘AI Unlocked’, our cutting-edge AI eLearning course available to Plus members - no exams required! This engaging course will help you deepen your understanding of AI, apply smart tools in real-world scenarios, and future-proof your career.
Project and Programme Management
Unlock a wide range of PRINCE2 resources to help you put the method into practice, including access to PRINCE2 Agile guidance, PRINCE2 7 AI Practice Guide, risk management and leadership eBooks, expert-led masterclasses, and over 90 ready-to-use project management templates and case studies to support effective planning, delivery, and adaptation in real-world projects.
DevOps resources
Stay ahead in the ever-evolving tech landscape with exclusive DEVOPS INSTITUTE materials, designed to help you enhance agility, streamline operations, and drive digital transformation.

Explore SKILup Moments for quick, bite-sized learning, SKILup Days for full-day deep dives into DevOps topics, and WellBeing for a unique blend of DevOps concepts with yoga and drinks for a fun, balanced experience.
Secure your exam with free Mock Exams and Take2

Boost your confidence with sample papers, quick guides, and official study materials. Test your knowledge with timed mock exams, and if needed,Take2 gives you a free retake—ensuring your success.

Stand out with digital badges

Boost your personal brand and increase your professional credibility by sharing digital badges earned from certifications and Masterclass webinar participation.

Keep your certifications current with CPD points

Gain access to our Continuous Professional Development (CPD) programme, which allows you to keep your certifications current by logging 20 CPD points per year for three consecutive years. CPD is your pathway to staying relevant and unlocking new career opportunities.

Keep Your Certifications Current
Your ITIL certification needs to be renewed within three years to keep it current. With PeopleCert Plus, you get access to our Continuous Professional Development (CPD) Programme, which allows you to keep your certifications current by logging CPD points. All you have to do is register the activities and experiences you're already engaging in.
Showcase Your ITIL Credentials to Boost Your Expertise
Elevate your personal brand and credibility with digital badges earned from certifications, online learning and Masterclass webinars.
With digital badges, PeopleCert Plus members validate their ITIL skills, enhance professional visibility, and provide instant proof of their service management expertise.
What Our Members Say
You don’t risk anything as the value is high!
If you want to get your knowledge about ITIL and other topics as close to the source as possible, then you would not be able to go without PeopleCert Membership. Being a Plus member there is also something that needs to be brought to everybody’s attention. When you’re still going for certifications, you get a free “Second Chance” on your exams, and you get access to Mock exams, preparing you for the real thing. And yes, sometimes a question from this mock exam appears on the exam. You have access to resources before they are published in an updated publication. Those resources are accessible online on the website or are provided to you during webinars that provide real value.
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Invaluable resource for any IT professional!
An example of how PeopleCert Membership has made my work easier or more successful is that I can now refer to ITIL practices whenever I need to, which has helped me to improve my decision-making and problem-solving skills. Since using PeopleCert Membership, I have noticed that I am able to better address issues and findings, getting inspired on what to look for and how it is supposed to be working. This is invaluable, especially in big organizations where small steps/improvements make a lot of a difference. One unique feature of PeopleCert Membership that I find particularly valuable is the availability of all ITIL practices, constantly up-to-date.
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Enables professionals to stay ahead!
If I were to describe PeopleCert Membership in a few words, I would say, "Empowering, reliable, and transformative." It has been invaluable in my professional journey by equipping me with the tools needed to establish credibility and achieve career milestones. Using PeopleCert Membership has significantly impacted my productivity and efficiency by giving me access to best practices and tools that I can directly apply in my day-to-day work. Professionals committed to their professional development should consider PeopleCert Membership, it’s a foundation for success in an ever-changing professional landscape.
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Vast knowledge base!
As a Plus member, being able to add Digital Badges provided my LinkedIn profile with more hits and I am approached more often by recruiters. After achieving the Information Security Practitioner certificate and badge, I was approached by the General Manager of the sector to standardize a flow for information security incident management in the sector. I have already recommended PeopleCert Membership to my team and the whole compliance team became PeopleCert members. One has already achieved ITIL 4 Practice Manager and another is a Lean Six Sigma - IASSC Certified Green Belt™ ICGB™.
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One step further: beyond the obvious
An example of how your product has simplified my work is this: I am responsible for the Level II Help Desk for users of a web application and the resources you have made available have helped me to better define and share with the customer crucial aspects such as: SLA, error reporting and management procedures, management of change requests, etc. A feature of your product that I find particularly valuable is the richness and quality of the resources available, not only for certifications but also for daily work.
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Join PeopleCert Membership
Become a Plus member and gain access to
  • exclusive resources
  • expert guidance
  • a supportive community
Over 2 million
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Our global community of professionals offers you the insights and tools you need to succeed.