ITIL 4 Extension Modules

Enhance Your ITIL 4 Knowledge

Broaden your expertise in service management with ITIL 4 Extension Modules, to stay ahead in today's fast-evolving IT landscape.

The ITIL® 4 Extension Modules provide targeted knowledge that helps you tackle evolving challenges in key areas of modern IT service management. Whether you’re focused on sustainability, cloud services, asset management, or strengthening business relationships, these certifications equip you with practical skills to drive improvement, make informed decisions, and deliver greater value. Designed to complement your ITIL journey, each module deepens your expertise and empowers you to contribute meaningfully to your organization’s success.

A Top Choice for Professionals in or Aspiring to Roles such as:
Solutions Architect
Digital Product Manager
Information Technology Analyst
C-Suite and Senior leaders
Cyber Security Specialist
Consultant
Information Technology Manager
IT Project Manager
ITIL 4 Specialist: Acquiring and Managing Cloud Services
Ideal for professionals involved in sourcing, managing, or optimizing cloud-based solutions:
  • Solutions Architect
  • Information Technology Analyst
  • System Engineer
  • Information Technology Manager
  • IT Service Manager
What you'll learn

You'll be equipped to guide successful cloud adoption and deliver outcomes that support business needs. The skills you'll acquire include service design, digital transformation and governance.

ITIL 4 Specialist: Business Relationship Management
Designed for professionals who play a key role in stakeholder engagement, service expectations, and communication:
  • Solutions Architect
  • Digital Product Manager
  • Information Technology Analyst
  • C-Suite and Senior leaders
  • Cyber Security Specialist
What you'll learn

Build skills to foster collaboration, align IT services with business goals, and ensure that value is consistently delivered to become a trusted bridge between service providers and the people they support. The skills you'll acquire include change management, customer service and relationship management.

ITIL 4 Specialist: IT Asset Management
Ideal for professionals who want to gain better control over IT resources-hardware, software, and beyond:
  • Cyber Security Specialist
  • C-suite and Senior leaders
  • IT Project Manager
  • System Engineer
  • IT Service Manager
What you'll learn

Learn how to track assets, manage their lifecycle, and optimize usage to support sustainability and reduce waste. With this expertise, you’ll make smarter investment decisions, reduce risks, and support better service performance. The skills you'll acquire include service operation, governance and AI and automation.

ITIL 4 Specialist: Sustainability in Digital and IT
Designed for professionals who want to align IT strategies with environmental goals and social responsibility:
  • C-Suite and Senior Leaders
  • Consultant
  • Digital Product Manager
  • IT Service Manager
  • Solutions Architect
What you'll learn

You'll explore key sustainability concepts, learn how to assess environmental impact, and discover ways to embed sustainable thinking into service design and delivery to reduce your organization's footprint and create more responsible digital services. The skills you'll acquire include strategy, governance and continual improvement