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Software Engineer
Software Engineers design, develop and maintain software solutions that enhance business operations. They ensure quality, security, and performance of applications using best practices to optimize digital transformation.
Key Tasks of a Software Engineer
Code Quality and Efficiency
Writing clean, efficient and maintainable code using programming languages such as Java, Python, C++, or others based on the project's needs.
System Performance Optimization
Ensure software runs efficiently with minimal downtime by analysing performance metrics and optimizing algorithms.
Security and Quality Assurance
Implement secure coding practices and rigorous testing to protect applications from vulnerabilities.
Collaboration
Work with cross-functional teams, including UX designers, product managers and DevOps engineers, to improve software delivery.
Essential Skills
Programming & Development
Proficiency in multiple programming languages and frameworks is essential for creating reliable software solutions.
Analytical Skills
Strong analytical skills help engineers design efficient algorithms and resolve technical challenges.
Collaboration and Teamwork
Software development requires close collaboration with designers, testers, and other engineers.
Quality and Security Awareness
Understanding best practices for secure coding and quality assurance ensures robust applications.
Continuous Learning
The ability to quickly learn new technologies and development methodologies is crucial in a fast-paced industry.
Agile and DevOps Practices
These methodologies help to improve software development and delivery.
Where It All Starts

ITIL 4 Foundation is the first step on your ITIL journey.

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ITIL 4 Foundation is the essential starting point for most ITIL certifications, providing the core knowledge needed to progress into advanced certifications. This training equips you with foundational knowledge of the key concepts, principles and practices of ITSM.
Τhe Building Blocks for the Role
Learn practical skills to adapt service management practices to the modern organization's dynamic, high-velocity environment. Build resilient systems and improve service quality and speed. Core topics
  • Adapt to high-velocity demands
  • Improve service resilience
  • Enable rapid delivery cycles
  • Embed modern IT practices
  • Reduce lead time for change
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management. Core topics
  • Coordinate IT deployments
  • Implement changes securely
  • Track and manage assets
  • Maintain service consistency
  • Reduce operational risk
Additionally Recommended
Improve your digital leadership skills to align digital strategies with broader business objectives, discover how to navigate VUCA environments and effectively respond to disruptions. Core topics
  • Shape digital vision
  • Align IT with business goals
  • Manage disruption effectively
  • Drive long-term innovation
  • Build agile IT leadership
The purpose of this module is to provide best practice guidance on how to protect the information needed by an organisation to conduct its business. Core topics
  • Set security objectives
  • Apply risk-based thinking
  • Define assurance levels
  • Support compliance goals
  • Protect service outcomes
Learn the basic DevOps concepts, principles, and practices needed to deliver high-quality software solutions quickly, exceed customer expectations, and outpace competitors. Core topics
  • DevOps fundamentals
  • Foster team collaboration
  • Accelerate software delivery
  • Improve release quality
  • Support continuous change